Privacy Policy

This Privacy Policy applies to MissionFox Pty Ltd, ACN 601 184 963 ("Viewy," "we," "our," and "us").

The Importance of Your Privacy

The privacy of your personal information is important to us. We understand the significance of how we collect, hold, use, disclose, and protect your personal information. This Privacy Policy outlines how we do so in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Personal Data Protection Act 2012 (PDPA) in Singapore.

While you are not obligated to provide your personal information to us, if you do not provide the required information, we may not be able to offer our services, including access to real estate reports and other features provided by Viewy Real Estate.

By engaging with our services, seeking assistance, providing personal information to us, or authorizing another person to provide personal information on your behalf, you consent to your personal information (including sensitive information) being collected, held, used, and disclosed by us in accordance with this Privacy Policy.

We may update this Privacy Policy periodically, so we encourage you to review it for any changes. In the event of significant or substantial updates, we will post the revised version on our website at www.viewy.com.au.

Your continued use of our website or services, requesting our assistance, or providing further personal information after the Privacy Policy has been revised constitutes your acceptance of and consent to the updated policy.

Data Collection for Real Estate Reports

As part of our services, we now offer real estate reports for a fee. These reports provide detailed insights on properties and market trends. To deliver these reports, we may collect and process personal information, including property details and transaction history. This data is necessary to generate the reports and ensure their accuracy.

While we strive to ensure the data we provide is accurate, we cannot guarantee its completeness or accuracy. Our real estate reports are based on available data and market analysis, and users should not rely solely on them for making critical decisions.

Additional Collection for Voice Services

When using our voice service feature, we may collect audio recordings and transcriptions of your voice interactions. These recordings are used solely to process your requests, such as identifying property addresses, responding to inquiries about mortgage services, and providing real estate connections. We do not retain voice data longer than necessary to fulfil these purposes unless required by law.

The data collected from voice interactions will be treated with the same level of security and privacy as other personal information we collect.

Cross-Border Data Transfers

As we operate in both Australia and Singapore, your personal information may be transferred and stored across borders. We ensure that all such transfers comply with Australian and Singaporean data protection laws, and we handle your information securely and in accordance with this Privacy Policy.

How Can You Make a Complaint?

If you are not satisfied with our determination, you have the right to lodge a complaint with the Australian Privacy Commissioner (www.oaic.gov.au) or the Personal Data Protection Commission (PDPC) in Singapore (www.pdpc.gov.sg).

For any further questions or concerns, please feel free to contact us at privacy@viewy.com.au.

Let me know if you need any more adjustments or clarifications!

Further Information

For general enquiries please contact us at: contact@viewy.com.au

To view our Terms of Service policy, please click: www.viewy.com.au/termsofservice