Privacy Policy

Last Updated: 12 February 2026

 

This Privacy Policy explains how Viewy Pty Ltd (“Viewy”, “we”, “us”) handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using the Viewy platform (“Platform”) you acknowledge this Privacy Policy.

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1. Platform Role

Viewy is an informational property data display platform.

Viewy:

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• Displays information from third-party and public sources

• Does not contact individuals on behalf of users

• Does not facilitate communication

• Does not verify ownership or identity

• Does not act as an agent, broker or marketing service

Users independently decide how to use information displayed.

 

2. Categories of Personal Information

We may collect, hold or display information including:

• Property-linked data

• Names associated with property ownership

• Contact details linked to property records

• Transaction history

• Address association

• Derived and analytical data

• Ownership linkage

• Inferred associations

• Historical relationship indicators

• Analytics outputs

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User data

• Account emails

• Login credentials

• Device and usage information

We do not collect identity documents, financial credentials or credit scores.

 

3. Sources of Information

Information may be obtained from:

• Public registers

• Licensed data providers

• Aggregators

• Government records

• Historical datasets

• Automated analytical processing

• User account registration

Information may be matched, combined or inferred using automated systems.

Viewy does not collect this information directly from property owners.

 

4. Purpose of Collection

Information is used to:

• Operate the Platform

• Provide property data services

• Maintain security

• Investigate misuse

• Comply with legal obligations

Viewy does not use personal information to contact individuals for users.

 

5. Disclosure

Information may be disclosed to:

• Users viewing the Platform

• Service providers and infrastructure hosts

• Analytics and security providers

• Regulators, courts or enforcement bodies where permitted or required by law

• Professional advisers

Viewy does not sell personal information as marketing lists and does not send communications on behalf of users.

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6. Independent User Activity

If a user contacts an individual after viewing information, that communication occurs independently of Viewy.

Viewy:

• Does not initiate

• Does not monitor

• Does not manage

• Does not participate in communication

Users are responsible for complying with applicable laws including the Privacy Act, Spam Act and Do Not Call Register Act.

 

7. Data Accuracy and Limitations

• Personal information may be inaccurate, incomplete, outdated or misattributed.

• Viewy does not guarantee correctness and does not verify ownership.

• The Platform may intentionally display limited information and the absence of a field does not indicate an error in underlying records.

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8, Access and Correction Requests

Individuals may request access or correction by contacting: contact@viewy.com.au

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Before acting, Viewy may require identity verification.

Viewy may refuse requests where permitted under the Privacy Act including where:

• Identity cannot be verified

• The request is excessive or unreasonable

• The information relates to another person

• Legal retention applies

• Investigations may be affected

• Where information is reasonably believed accurate, Viewy may retain the information and record a dispute instead of removing it.

 

9. Non-Notification of Searches

Viewy does not notify individuals when their information is viewed or accessed on the Platform.

 

10. Overseas Storage

Information may be stored using cloud infrastructure located outside Australia.

Viewy takes reasonable steps to ensure providers maintain safeguards comparable to Australian privacy standards.

 

11. Security

We implement reasonable technical and organisational safeguards.

No system is completely secure and transmission occurs at user risk.

 

12. Misuse and Investigations

Viewy may monitor usage and investigate suspected misuse.

Information may be used or disclosed to:

• Prevent unlawful activity

• Enforce terms

• Protect individuals

• Comply with legal processes

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13. Retention

Information is retained as long as reasonably necessary for operational, legal and security purposes.

Records may be updated when new datasets are received.

 

14. Complaints

Privacy complaints may be submitted to: contact@viewy.com.au

 

We will respond within a reasonable period.

Unresolved complaints may be referred to the Office of the Australian Information Commissioner (OAIC).

 

15. Changes

We may update this Privacy Policy at any time.

Continued use of the Platform constitutes acceptance.